Senior Manager- Collections and Recoveries in London - Harnham - Data & Analytics Recruitment

SENIOR MANAGER- COLLECTIONS AND RECOVERIES

LONDON- HYBRID

UP TO £135,000

This is a senior role with significant strategic and regulatory exposure, focused on building and evolving collections and recoveries frameworks for a regulated UK financial services business.

THE ROLE

• Developing and owning collections and recoveries strategies, including policy implementation and controls
• Managing relationships with debt collection agencies, including debt sale strategy, pricing, and contractual changes
• Leading on customer forbearance approaches and monitoring default trends
• Ensuring fair customer treatment in line with FCA expectations and UK regulations
• Acting as a key contact for regulatory communication, including engagement with the FCA
• Supporting the business's transition from BNPL into broader cash management product
• This is a Certified role, requiring confidence operating in a regulated environment.

REQUIREMENTS

• Extensvie experience in collections and recoveries strategy
• Strong experience working with debt collection agencies and debt sale processes
• Backgorund in SQL
• In-depth knowledge of UK regulations, including experience engaging with the FCA
• Excellent communication skills and stakeholder management capability

HOW TO APPLY

Please apply below or email