Assistant Manager in London - Quest Search and Selection Ltd

Quest Search and Selection is currently recruiting an Assistant Manager to support the Store Manager in coordinating daily store operations and leading the sales team, ensuring exceptional customer service and a consistently positive brand image to drive sales and profitability in this highly desirable central London store location.

This international premium retailer & brand has been established for over years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including handbags, accessories & travel.

Responsibilities of this Assistant Managerposition:

• Delivered a professional, engaging customer experience through strong product knowledge, demonstrations, and effective upselling.
• Managed customer enquiries, complaints, refunds, and exchanges in line with company procedures.
• Monitored shop-floor activity to ensure exceptional service standards and compliance.
• Tracked sales performance against targets and communicated trading impacts to management.
• Processed deliveries maintained accurate stock control and conducted stock counts.
• Supported visual merchandising, signage, and store presentation to maximise sales.
• Assisted with training, coaching, and motivating the sales team to maintain high performance.
• Opened and closed the store, completed banking, audits and administrative tasks accurately.
• Ensured security, loss prevention, health & safety compliance, and high housekeeping standards.
• Maintained professional conduct, punctuality, and appearance in line with company policies

To be successful in this Assistant Managerposition:

• Previous experience as an assistant manager, deputy manager, or supervisor in a customer-facing retail environment
• Physically capable of prolonged standing, bending, and regularly lifting large items
• Used to working towards sales, stock, and service KPIs
• Confident computer user with Microsoft and reporting tools
• Fully flexible to work Monday to Sunday
• Able to perform effectively in a fast-paced, high-pressure environment
• Strong people management and leadership skills, including training and performance management
• Excellent verbal and written communication skills in English

Benefits of this Assistant Managerposition:

• Monthly bonus on average if the store hits target
• Working 40 hours per week
• Generous holiday allowance
• Pension
• Great staff Discount

This is a great opportunity if passionate about retail and seeking a new challenge, apply for this exciting opportunity. If you have the right skills based on the description above, please apply by sending your CV today quoting the reference.no JO-2601-115333

We request that candidates send their CV as a Microsoft Word document where possible.

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.