Digital Process & Automation Specialist (Power Platform) in Plymouth - Supermums Consulting Ltd

Location: Plymouth – Hybrid (3 days in the office per week)

A well-regarded higher education institution is undergoing a transformative digital strategy aimed at improving staff and student experiences across the organization. As part of a wide-reaching modernization initiative, the institution is investing in innovative digital solutions and process automation to streamline workflows, enhance efficiency, and foster a culture of continuous improvement.

The Role

The Digital Process & Automation Specialist will serve as the in-house expert on the Microsoft Power Platform and M365 suite, delivering practical digital improvements across the institution. This technical role bridges strategic design and hands-on delivery, translating business process ideas into automated workflows, apps, and data models that create immediate value while supporting long-term digital goals.

This role offers the opportunity to make a tangible impact by improving staff and student experiences through innovative digital solutions. The successful candidate will work at the forefront of a large-scale digital transformation, helping the higher education institution achieve its strategic goals while building a culture of efficiency and innovation.

Key Responsibilities:

• Design, develop, and deploy solutions using Power Apps, Power Automate, Power BI, and SharePoint Online.
• Automate manual, paper-based, or email-driven business workflows to improve operational efficiency.
• Build simple, effective data models within the M365 ecosystem to support reporting and analytics.
• Collaborate with Data Analysts and Database Administrators to ensure clean, reportable data and seamless integration with core systems.
• Provide expert guidance on Power Platform capabilities, feasibility, and best practices for rapid solution delivery.
• Support and mentor “citizen developers” across the institution, promoting effective use of digital tools.
• Maintain documentation and ensure solutions are future-proofed for long-term CRM integration.

Requirements:

• Proven experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) and SharePoint Online.
• Strong skills in process analysis, workflow automation, and data modeling.
• Ability to translate complex business needs into practical technical solutions.
• Collaborative mindset and experience working across cross-functional teams.
• Understanding of CRM strategy and system integration is desirable.

Benefits:

• Access to the university’s LinkedIn Learning platform – providing resources for ongoing professional growth and continuous skill development.
• Annual performance review – a dedicated discussion on achievements, opportunities, and future career progression.
• Annual pay progression – salary increases aligned with performance and contributions.
• Career growth opportunities – these are newly created roles at the university, designed to evolve and expand alongside the successful candidate’s development.

Please note that this job posting may be removed at any time due to an overwhelming response of applications. We appreciate your interest and encourage you to apply promptly if you believe you are a strong fit for the position. While we receive numerous applications, only a select few candidates will be shortlisted and presented to the client for further consideration. We thank you for your understanding and interest in this opportunity.