Supply Chain Analyst in Poole - The Work Shop

Are you a commercially minded Supply Chain Analyst with a passion for delivering outstanding product availability?

Do you thrive in a fast-paced retail environment where customer service, accuracy, and collaboration are key?

Our client is a well-established business in Poole — a trusted manufacturer, and supplier of high-quality products for over 30 years and known for their excellent customer service.

They are seeking a Supply Chain Analyst to ensure product availability for key high-street customers while maintaining a lean, efficient stockholding across the business.

This is a pivotal role that requires excellent forecasting capability, strong communication, and the ability to balance customer demand with smart inventory decisions.

What You’ll Do

• Maintain product availability for both internal operations and major retail customers
• Manage inventory performance, ensuring optimal stock levels while minimising excess
• Collaborate with key customers, supporting their sales performance through accurate forecasting and availability planning
• Work closely with our Far East office and suppliers to manage delivery schedules, expedite stock, and ensure timely replenishment
• Deliver range change excellence—exit old lines effectively and ensure new products launch on tim
• Forecast monthly demand for key lines based on customer insights and sales expectation
• Prepare for promotional activity, balancing sales uplift with efficient stockholding
• Deliver exceptional customer service, maintaining proactive and clear communication at all times
• Identify excess stock and work with the Account Manager on commercial exit strategies
• Support the wider supply chain team with ad hoc tasks and projects

What Success Looks Like

• Hitting availability targets across all customers and internal operations
• Optimised inventory levels with reduced excess
• Strong relationships with customers, suppliers, and internal teams
• Fast, accurate decision-making that considers both commercial impact and DC operations

What You’ll Bring:

• Excellent Excel skills (pivot tables, lookups essential
• Direct-to-retail forecasting experience
• Minimum 2 years in a retail supply chain or B2B/B2R environment
• Experience managing large SKU counts in a fast-moving retail environment
• Ability to work under pressure, prioritise workload, and meet tight deadlines
• Proven experience working closely with high-street retailers and delivering a high standard of service

Our client works with major retail customers in a dynamic, fast-moving product environment. This role will allow you to be part of a supportive team where your ideas, insights, and ownership truly matter. Develop your career in a respected, customer-focused retail supply chain function offering a competitive salary, benefits package, and opportunities for growth.

The role is office based 8.30 – 5 Monday to Thursday and 8.30 – 4 on a Friday.

Salary is £32 - £35K dependant on experience.

23 Days holidays, plus 8 Bank Holidays (increases to 28 after 5 years’ service)

Benefits: Perkbox, Aviva Pension 5%, Free Parking, Staff Discounts, Life Assurance