SME Account Executive Team Leader in Halesowen - Carlton Young Recruitment

Launched in 2024, Carlton Young specialises in recruiting professionals across Accountancy, Finance, HR, and Insurance. Founded by a highly experienced multi-disciplined recruiter and a fully qualified chartered accountant, and supported by a skilled team of dedicated recruiters, we combine industry expertise with recruitment know-how to successfully connect top talent with leading businesses.

SME Account Executive Team Leader – Halesowen – £35,000–£45,000 + Bonus + Benefits

Carlton Young is supporting a leading insurance broker in Halesowen with the recruitment of an SME Account Executive Team Leader. This role will manage and support a team of Account Executives, driving new business results while maintaining high standards of customer service and regulatory compliance.

Key Responsibilities:

• Lead, support, and manage a team of SME Account Executives to achieve new business targets.

• Communicate budget and target progress to the team and ensure deadlines are met.

• Monitor team performance, conduct audits, and provide regular feedback.

• Create a customer-led culture where sales standards and best practice are consistently delivered.

• Oversee credit control, debt management, and ensure all monies are collected accurately.

• Manage diaries, priorities, and team training requirements.

• Carry out Annual and Mid-Year reviews, performance manage underperforming staff, and support recruitment.

• Participate in work-related projects as required and implement audit feedback improvements.

Skills & Experience:

• Experienced commercial insurance broking executive for SME businesses.

• Previous team management or leadership experience within an insurance broking environment is preferred.

• Knowledge of handling new business enquiries, renewals, and mid-term adjustments.

• Strong customer service, negotiation, and relationship-building skills with insurers and clients.

• Proactive, self-motivated, and able to work calmly under pressure.

• Excellent planning, administration, organisational, oral, and written communication skills.

What’s on Offer:

• Salary: £35,000–£45,000 per year plus bonus and comprehensive benefits package.

• Joint Pension contribution scheme.

• Long-term career development towards senior management.

• Supportive and professional team environment.

We value all applications, however, due to volume numbers we are only able to contact candidates whose skills and experience closely match the requirements of our clients.

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK and will be asked to provide documented evidence of eligibility. In line with the requirements of the Employment Agencies Act 1973 we are prohibited from charging work seekers for work finding services.