Credit Controller in Birmingham - Gleeson Recruitment Group

Job Title:

Credit Controller

Location:

Duddeston

Working Pattern:

Monday to Friday, 9:00 AM - 5:00 PM

Reports To:

Chief Financial Officer

Salary:

£30,000

Department:

Finance

Job Purpose:

The Credit Controller is responsible for managing and collecting all money owed to the business in a timely and professional manner. This role is critical for maintaining healthy cash flow and financial stability by minimising bad debt and managing credit risk. The Credit Controller will oversee a portfolio of client accounts, build positive customer relationships, and ensure compliance with company policies and financial regulations.

Key Responsibilities:

• Credit Risk Assessment: Perform credit checks on new and existing customers and set appropriate credit limits.
• Debt Management: Prepare statements and client status reports, proactively manage customer accounts, and follow up on overdue invoices via phone and email.
• Account Reconciliation: Reconcile complex accounts, allocate daily receipts in accounting systems, and maintain an accurate sales ledger.
• Escalation: Refer seriously overdue debts to management or third-party agencies for legal action when necessary.
• Reporting: Produce regular reports on debtor balances, cash flow forecasts, and credit control performance for senior management.
• Internal Collaboration: Work with internal departments to resolve invoice queries and disputes.

Essential Knowledge, Skills & Experience:

• Minimum of 3 years' experience in credit control.
• Strong attention to detail and ability to reconcile complex accounts.
• Excellent numeracy, administration, and computer skills, including proficiency in accounting software and Excel.
• Ability to maintain strong relationships with customers and colleagues.
• Proactive, self-starter with resilience and confidence to handle challenging conversations.
• Strong problem-solving skills and continuous improvement mindset.
• Excellent organisational and communication skills.

Desirable:

• Accounting qualification (AAT, CICM) or studying for professional exams.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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