Business and Operations Support Administrator in Kidderminster - Adecco

Adecco are looking for a Business and Support Operations Administrator to join a dynamic organisation, dedicated to delivering exceptional service and quality products. Our client values teamwork and innovation, and they are seeking a proactive individual to enhance their operations and administrative capabilities.

As a Business and Operations Support Administrator, you will play a crucial role in ensuring seamless operations across departments. Your responsibilities will include:

Warehouse & despatch Operations:

• Safely prepare and dispatch goods in line with company policies and customer specifications.
• Ensure dispatch records are accurate and legible.
• Maintain cleanliness and hygiene standards to meet legal and audit requirements.
• Ensure stock accuracy and update the vision system accordingly.
• Put away materials and components in designated locations.
• Maintain general housekeeping to a high standard.
• Support colleagues' responsibilities during absences.
• Communicate effectively between departments and operatives.

Administrative Support:

• Provide efficient administrative support across all departments including document control, record keeping, and reconciliation.
• Handle customer queries and resolve order-related issues.
• Deliver excellent customer service and act as first point of contact for visitors.
• Manage incoming calls and direct appropriately.
• Support the accounts team with invoice processing, credit checks, and ledger management.
• Coordinate bookings for experiences and liaise with the events team.
• Act as key contact for day-to-day activity within the WMS system.
• Assist senior management in implementing company objectives and directives.

Essential (Knowledge, skills, qualifications, experience):

• Strong organisational skills with attention to detail
• Excellent communication abilities, both written and verbal
• Proficiency in Microsoft Office and experience with WMS systems
• Ability to multitask and prioritise effectively
• Previous experience in administrative support or warehouse operations is a plus

Desirable (Knowledge, skills, qualifications, experience):

• Familiarity with inventory management systems
• Knowledge of health and safety regulations in warehouse settings
• Experience in customer service roles
• A proactive and positive attitude towards problem-solving

Technology:

• Microsoft Office Suite
• Warehouse Management Systems (WMS)
• Document management systems

If you are ready to take on a rewarding role that combines operational efficiency with administrative excellence, we want to hear from you! Please submit your CV and a cover letter highlighting your relevant experience to Gemma at Adecco today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.