Warehouse Supervisor in Telford - HR EMPLOYMENT BUREAU LIMITED

Job Description:

Job Title: Warehouse Supervisor

Location: Telford area, UK

Reports to: Operations Manager

About the Company

Our client, an import/distribution business specialising in dealing with international containers and deliveries is looking for a dynamic and enthusiastic Warehouse Supervisor to join their growing team. The successful candidate will join a team working in a busy and fast paced environment where deliveries are unloaded, stock is managed into specific locations efficiently to meet customer commitments and time frames.

Purpose of the Role

The Warehouse Supervisor will report directly to the Warehouse Operations Manager and oversee the day-to-day duties of the team, including the receipt, preparation and unloading of goods. You will lead a team of warehouse operatives, taking a lead by example approach to ensure safe and efficient operations, optimising space and following the correct processes whilst maintaining inventory accuracy. This role will require an excellent "can do" attitude and the ability to lead from the front as you will be expected to assist the team in day to day duties to ensure targets are met.

Key Responsibilities

• Supervise and coordinate the daily activities of the warehouse team: goods-in, container emptying and storage.
• Oversee the unloading of imported containers empty ensuring correct documentation, checks and safe handling.
• Ensure inventory system accuracy, carry out regular cycle counts and stock audits.
• Manage MHE (material handling equipment) operations: forklift, pallet trucks, ensuring all operators are observing H&S at all times and all equipment is maintained.
• Monitor warehouse space usage, optimise storage locations, racking layouts and container positioning to maximise throughput.
• Ensure all relevant health & safety standards, site housekeeping (5S) and security procedures are applied and documented.
• Support continuous improvement: goods flow or storage and suggest or implement solutions.
• Schedule and allocate tasks to warehouse staff, monitor performance, provide coaching/training.
• Liaise closely with the management team.
• Maintain accurate records: goods received notes, container paperwork, shipping/receiving logs, forklift/machine checks, stock movement records.
• Drive team briefings and shift handover communications to ensure smooth operations.
• Assist in planning for manpower, shifts and workload to cope with peaks (eg container arrival surges).

Requirements (Skills & Experience)

• Proven experience as a Warehouse Supervisor or Senior Warehouse Operative in a fast-paced distribution/import/export environment.
• Experience with containerised freight handling would be a strong plus.
• Valid forklift licence (counterbalance) and experience operating material handling equipment.
• Good working knowledge of warehouse management systems (WMS), and proficiency with MS Excel/Word.
• Strong leadership, people-management and communication skills; ability to motivate and develop a team.
• Good organisational and planning skills; able to prioritise workload and manage multiple streams (container arrivals, stock in/out, dispatch).
• Strong attention to detail.
• Good problem-solving mindset; comfortable working in a changing environment with tight deadlines.
• A sound knowledge of health & safety, manual handling, and warehouse best practices.
• Willingness to work flexible hours (shift patterns may include early starts or occasional weekend work) given the nature of container operations.

Benefits

• Competitive salary.
• Pension scheme.
• Paid annual leave.
• On-site parking.
• Opportunities for training and career progression.
• Working in a supportive and growing company with strong team culture.

Working Hours

• Monday to Friday as standard, with flexibility for early starts/late finishes depending on container arrival times.
• Occasional weekend work may be required during peak import/export periods.

How to Apply:

Please send your CV outlining your relevant experience