Temporary Parking Coordinator in Thetford - Hays Specialist Recruitment Limited

Your new company
Working for a well-established organisation with offices in Thetford.

Your new role
This Temporary Parking Coordinator is a varied job working as part of a 5-person team supporting the administration and customer service functions. Duties include but limited to:

• Monitor the shared parking inbox; responding to car parking queries from the public, as well as internal general enquiries.
• Handle visitor queries over the phone when required, and action any call back requests from our visitors.
• Assist with remote monitoring of barriered car park systems; responding to and assisting visitors over an intercom system.
• Liaise with external contractors and suppliers to manage parking equipment service requests raised by our internal district teams.
• Process visitor refunds as required.
• Raise purchase orders and process invoices.
• Collate and distribute parking information and business intelligence reports.
• Contribution to various support tasks as required, e.g., information and data gathering in preparation for analysis.
• Support the Customer Relations team utilising our CRM Software system.

What you'll need to succeed
To be successful in this job you will require:

• Great customer service skills, including experience of complaints handling.
• Excellent organisation and communication skills.
• Proven administrative ability and strong attention to detail.
• Experience of delivering administrative tasks across multiple work areas or projects, to deadlines.
• Competent IT user with experience of the Microsoft suite of applications (Excel, Word, Teams and Outlook).
• Experienced user of MS Office 365 applications, SharePoint and online portal systems would be advantageous.

What you'll get in return
In return, you will receive:

• A competitive hourly rate
• Hybrid working pattern
• Free on-site parking
• Immediate start and working through until March 2026.

Working pattern:

• 37 hours per week
• Hours will be worked across 5 days from Monday to Sunday each week (rota'd hours).
  
  

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk