Account Manager in East London - Office Angels

�? Join Our Mission as an Account Manager! �?

The Role
As an Account Manager, you will be the strategic partner and trusted advisor to our clients, guiding them through the exciting world of sustainable merchandise. Your role will involve managing projects end-to-end, ensuring that every campaign meets commercial goals and ESG standards. This is a client-facing, impact-driven role perfect for someone who thrives on building relationships and managing multiple projects while making a tangible difference.

Key Responsibilities
Client Relationship Management

• Build and nurture long-term partnerships with purpose-led clients ??
• Advise on ESG-compliant merchandise strategies aligned with client sustainability goals
• Identify growth opportunities within existing accounts and prospect for new business �?
• Present innovative, eco-conscious product solutions that deliver brand impact

Project & Account Delivery

• Manage the full project lifecycle: quoting, artwork approval, production, and delivery ??
• Oversee VIP client webstores in collaboration with our digital and logistics teams
• Source products from our global network of certified sustainable suppliers
• Ensure all outputs meet our high standards for quality, ethics, and sustainability

Strategic & Team Contribution

• Support client pitches and presentations with sustainability insights �?
• Collaborate on marketing campaigns that showcase our environmental impact
• Mentor junior team members on sustainable sourcing and best practises
• Contribute to sales strategy meetings with ESG-focused insights

About You
Essential Experience

• 2+ years in account management, promotional merchandise, or sustainability-focused sales
• Strong knowledge of branding, print production, and merchandise supply chains
• Familiarity with ESG principles and sustainable sourcing (desirable)
• Proficient in CRM systems (Workbooks a plus), Microsoft Office, and Adobe Creative Suite

Your Mindset

• Passionate about sustainability and responsible business �?
• Excellent communicator and natural relationship builder
• Organised, detail-oriented, and calm under pressure
• Confident presenter with a consultative approach
• Comfortable managing multiple projects in a fast-paced environment
• Fluent in English (written and spoken)
• BPMA certification or training is a plus

Compensation & Benefits

• £30,000 - £40,000 per annum (depending on experience)
• 28 days holiday (including bank holidays)
• Company pension scheme

Career Development

• Access to BPMA-accredited training and development
• Clear progression pathways in a growing, purpose-led business
• Exposure to cutting-edge ESG practises and sustainable innovation

Culture & Environment

• Office-based role in our vibrant Brixton HQ (just a 3-minute walk from Brixton train station!) ??
• Casual dress code and inclusive team culture
• Regular team socials, quarterly dinners, and seasonal celebrations �?
• Supportive, collaborative environment where ideas are valued

Make a Real Impact

• Help global brands achieve meaningful ESG goals
• Be part of a team driving change in the promotional merchandise industry
• Contribute to reducing environmental impact through every project �?

Ready to Make a Difference?
If you are excited about combining commercial success with environmental responsibility, we would love to hear from you!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.